Booking terms and conditions:

Payments

Payments can be made by using your VISA or MASTERCARD or by direct bank credit.  Payment information is protected through our secure DPS (Px Pay 2.0) Payment Express gateway.

Rates and charges

All rates are quoted in NZD (unless otherwise stated) and are per night GST inclusive. Your account will be charged in New Zealand Dollars.

Rates and conditions are subject to change at any time and without notice.

Child rates are for children aged 4 years to 14 years.  There is no charge for children aged 3 years and under.

Bookings

Bookings will be confirmed when we receive payment of a deposit or we have a credit card held on file to guarantee the booking.

Cancellation and amendment charges

Amendments are permitted and may incur a $20 admin charge.

OFF PEAK: Cancellations 14 days or more prior to arrival date will receive a full refund less a $20 administration fee (per site/cabin/chalet/house)

48 hours -13 days prior to arrival date will be charged the first night’s accommodation rate (per site/cabin/chalet/house)

Within 48 hours of date of arrival will be charged 100% of the cost of the accommodation booked. This includes no shows, arriving later than date booked, early departures and cancellation of nights booked after arrival.

PEAK SEASON: Christmas/New Year, School and Public holidays and special events. Cancellations, made for any reason, will incur a $50 administration fee.

No refund of deposit will be given if the reservation is cancelled 56 days or less prior to date of arrival.

Cancellation within 14 days of date of arrival may be charged 100% of the cost of the accommodation booked, subject to the site/unit being rebooked. This includes no shows, arriving later than date booked, early departures and cancellation of nights booked after arrival.

Reservation Terms and Conditions: Payment of the reservation deposit is your acceptance of these booking terms and conditions and the Naseby Holiday Park terms, rules and conditions. https://nasebyhp.nz/park-rules/ Please ensure that you have read and understood all terms, rules and conditions and that you agree to be responsible for all members of your party (including dogs and day visitors).

If you do need clarification of your booking cancellation policy, please contact us.

Bookings are not transferable to any other person.

The legal name of our NZ-owned company that we trade under is Five Go Camping Ltd. We are located at 8 Swimming Dam Road, Naseby, Central Otago, New Zealand.